Lenny is focused on developing positive relationships and prides himself on offering outstanding service with a flair for customer care. A highly experienced team member that is very well recognised in the community for delivering the highest standards in the industry. Lenny brings a natural talent for providing exceptional service, high-energy and a resourceful approach that has proven to get premium results for their clients. Lenny has an undeniable commitment to the industry and understands the entire sales process. Lenny is known as an enthusiastic and quick-thinking professional who is always focused on working to get the best results for the client.
Michelle's entire team at O'Brien Real Estate were incredibly knowledgeable of the area, the house itself, and the sale process. Each team member that we worked with was very polite and friendly, and never once tried to "convince" us or hurry us along to make any decisions like we had experienced in the past with other companies. Michelle was easy to contact and prompt with her replies and information, and was more than happy to answer any questions we had - and as first home buyers, we had quite a few! We are so happy with our new home, the price we paid for it, and the service we received. We highly recommend Michelle and her team - thank you all so much for your excellent work!
09:50 14 Jan 21
Great experience selling 2 homes with MichelleMichelle is 100% the best Agent I have ever used. She goes above and beyond. She is always available, works day and night and has a very knowledgeable, friendly team supporting her. I have sold 5 houses in my lifetime. The first 3 I chose a different Agent each time. House 4 I went with Michelle. I could not have been happier so chose her again for house 5. I have since referred a close friend to her. I wouldn’t think twice about using anyone else for my next house.
12:14 11 Jan 21
Michelle was WONDERFUL. She was helpful, understanding, eager, friendly, adaptive and attentive. We were so nervous as first home buyers but we couldn’t have been in better hands. Michelle called us, the vendors, at all hours, to facilitate the sale. She is 100% genuine and kind, with an incredible team behind her. Thankyou Michelle.
04:27 04 Jan 21
02:47 03 Jan 21
Carole and I picked the wrong time to sell our home, which was when Covid hit Melbourne and people were not sure of the future. We went through the interview stage with a couple of agents first. The first, from Harcourts Carrum Down advised us to go with Michelle, as he was not an expert in the area. The Second, decided to tell us how good he was and bagged everyone including Michelle. Totally unprofessional and shown the door. Next walked in Michelle Stephens, a true professional it didn't take Carole and I long to decide Michelle was the one. it took months to sell, but Michelle and her team, especially Jae and Lenny, were always positive and striving for the sale. In November success at last, even through people said it couldn't be done through Covid. if you want the best contact Michelle to sell your house. My experience proves Michelle and her team are second to none.
02:28 24 Dec 20
I had been on the look out for several months for a pretty specific property. Lori took the time to listen to what I wanted, presented me with several places, and finally we found the perfect place. I was impressed with her knowledge, and the way she conducted my purchase that it was a no brainer to sell my home with Lori. Again, another fantastic experience. Highly recommended.
02:22 24 Dec 20
After being on the market with another company, we had lost all faith in estate agents. We made the call to Lori as she had been selling numerous properties similar to ours. At our first meeting we knew we had engaged the right person. Market knowledge, service, communication and ultimately the right result was achieved. It was hard to trust after our initial experience, but the outcome with employing a professional was outstanding.
05:26 22 Dec 20
Thank you Michelle and team !!!!We would like to thank Michelle Stephens and her team from O'Brien real estate for helping us sell our house.Your professionalism, honesty and care truly reflects in your work, we cannot thank you enough for looking after us so well and selling our house in such a short amount of time.
07:15 18 Dec 20
We chose Michelle for her experience, expertise and her enthusiasm for selling our home. With that, came constant communication and guidance when needed. Call Michelle and her team for a flawless professional experience. You won’t be disappointed.
23:54 15 Dec 20
Absolutely fantastic!Michelle was exactly the agent we needed. We felt like our property was in the right hands from the beginning as she explained everything so well & answered all our questions regardless of how many times it was asked. We listened to her advise & were able to sell our family home within 4 days. We would definitely recommend Michelle to all our family & friends.
06:00 15 Dec 20
04:34 15 Dec 20
23:42 14 Dec 20
Highly recommend Michelle, Jae Lukey and the entire team at O'Brien. Professional, sensitive and helped achieve a great result.
10:18 04 Dec 20
It was a pleasure to work with Michelle and her team. We would highly recommend her for her passion, dedication and honesty. She utilised her experience and lead us through the journey of both selling and purchasing. The covid restrictions made the experience more challenging but this just highlighted her very unique ability to face challenges and turn them into opportunities. We thank you Michelle for your professionalism.
07:33 04 Dec 20
Informative, supportive and an absolute pleasure to deal with.Symone made a challenging decision process smooth and easy. Her knowledge of the housing market and strategic decision making was first class. Symone has exceptional communication skills: We were never left wondering what now. She has a calm and impeccable professional manner that makes her the person to go to at O'Briens if you are seeking support in the real estate process. The selling process was made easy and we just wish we could take her with us on our next journey into real estate interstate. Thanks Symone
03:48 02 Dec 20
Michelle was fantastic to work with, she is incredibly knowledgable about the local market and made us feel very confident that we would be able to sell home very quickly (which we did!) Once the for sale sign went up, she sold our home in 3 days. She was easy to get a hold of throughout the process, took care of everything (conveyancer, photos, staging etc) and kept us updated the entire time. We run our own business and are incredibly busy, she made the process quick and painless for us. We would highly recommend allowing Michelle to sell your home, she's the #1 agent in Vic for a reason!
00:58 01 Dec 20
Quick Sale !It was the quickest sale I’ve experienced, and I’ve sold 5 properties. Michelle and her team are not only very organised and professional, they are all lovely to deal with. Nothing was a problem.
15:20 25 Nov 20
My most sincere thanks to Michelle and the entire team at O'Brien Real Estate, Carrum Downs, for an amazing result. Michelle and everyone were an absolute pleasure to work with, and made the whole process very easy from start to finish. With regular updates the attention I received from the entire team was beyond expectation. From the initial appointment her team worked diligently to secure a buyer for my property and an outstanding result!I highly recommend Michelle and the entire team at O'Brien Real Estate to anyone seeking a friendly and professional representation in the sale of their home. Great job!Don't risk your most valuable asset with anyone else!
05:12 24 Nov 20
Michelle and her team are outstanding and efficienctMichelle and the team at O' Briens real estate carrum downs work extremely hard and well together. If you want a no hassle fast sale then these are the people you should definatley consider, not only in carrum downs! They sold both our houses at the same time super quickly! Thanks!
05:18 21 Nov 20
Excellent from beginning to end. Highly recommended!Michelle is an extremely professional agent and her knowledge of Sandhurst, in particular, is outstanding. Her communication with us has been exemplary, particularly during the recent lockdown. She made sure we remained positive and kept us appraised as the rules for realestate were updated by the government. Michelle went the extra mile to get the price we wanted for our property. Both Wayne and I would highly recommend Michelle, we both agree we couldn’t have chosen a better agent. Thank you Michelle!
19:24 18 Nov 20
Michelle, Lenny & Team did an excellent job selling our home at Sandhurst in the midst of the Covid pandemic. We elected to look for a buyer in an off-market situation with no boards, internet or marketing and it would have been easy for Michelle not to spend too much time and effort looking for a buyer - but she did and a good buyer was found in tough trying times! Michelle with the help of Lenny & her team kept us informed at all times during the process. 10 out of 10 to Michelle & Team!
07:03 18 Nov 20
04:43 17 Nov 20
Couldn’t speak highly enough of Michelle and her team. From the initial meeting right to our house being unconditional and beyond, the whole team were responsive, professional and informative, while delivering an outstanding result!Highly recommend.Steve & Julia
19:01 14 Nov 20
Michelle and the team at O’Brien we’re fantastic, friendly and worked so so hard to deliver us the best result possible in the COVID climate. I can not fault their professionalism, the efforts the go to, and Michelle was an absolute star. Can’t recommend them enough
05:33 13 Nov 20
From the very start Michelle was an absolute pleasure to deal with. Honest, open, friendly and was available at any time we needed her. She was backed by an equally helpful team and they got a result better then expected. She truly does work for the vendor and the level of energy was there the whole way through the entire process. She worked hard and always kept her word. There is a reason why she’s the number 1 agent. Could not recommend her and her team more!!!!! Thank you.
09:16 06 Nov 20
To say we had an incredible experience with Michelle and her team would be an understatement. From our first conversation via zoom to accepting the offer after three days on the market, our journey was flawless. Michelle and her team and so professional, friendly and an absolute joy to work with. Thank you especially to Michelle, Lenny and Bree for all your hard work.
05:32 04 Nov 20
Worked with Michelle; A true superstarAbsolute professional, great communicator, achieved a great outcome. Have already recommended to one friend.
04:39 04 Nov 20
Exceptional marketing followed up by a very talented sales person with exceptional person to person skills.A winning combination.CheersGeorge Bacon
19:49 27 Oct 20
Lori was absolutely fantastic throughout the whole process of selling our property. Lori was deligent in keeping us informed the whole way through. Nothing was too much trouble. Her professionalism was second to none. The whole process of selling was so simple with Lori by our side. We would have no hesitation in recommending her to family and friends. We cannot speak highly enough of her. Thankyou Lori for all your hard work and dedication in finalising the sale of our property.
07:11 16 Oct 20
Pocket rocket!!We picked Michelle because of her advertising as it is everywhere and we wanted to see what the hype was. From the moment we met Michelle we knew that we had made the right decision. Selling during Covid 19 would be a challenge however Michelle made it easy. Michelle was always up to date with restrictions and keeping us in the loop with what was happening.We successfully sold with Michelle and got the price we wanted.We would highly recommend Michelle and can't thank her enough for all she has done for us.
00:45 13 Oct 20
Excellent AgencyTamara Abbot was my first contact to discuss the possibility of managing our rental properties. She was very quick to response and process everything. Tamara is very resourceful, and a great help, preparing and explaining things we need in the process. Together with Kristy Walsh they are amazing team in managing our rental properties. Soon enough they found us great tenants. Kristy is making sure everyone needs are catered for (landlords and tenants). Heaps of thanks to both Tamara and Kristy, for your fantastic job, quick and efficient in assisting us.
04:01 09 Oct 20
Fantastic agentMichelle is enthusiastic and friendly and right away you know she has the knowledge and experience to sell your house. I sold during stage 4 lockdown which is a testament to her and her team.
Briony - AdornCosmetics.com.au
01:01 06 Oct 20
Highly Recommend.Amazing and seamless service.
13:11 03 Sep 20
When meeting Michelle Stephens, we knew she was the right agent from the start. She was confident that she could sell our property in such uncertain times and that she did! Michelle is very knowledgeable about our area and she really works so hard as your agent. We would highly recommend Michelle to our family, friends and neighbours. Thank you Michelle!!
13:07 03 Sep 20
Best agent in the area!When meeting Michelle, we knew she was the right agent from the start. She was confident that she could sell our property in such uncertain times and that she did! Michelle is very knowledgeable about our area and she really works so hard as your agent. We would highly recommend Michelle to our family, friends and neighbours. Thank you Michelle!!
Matt Van Rensburg
03:18 20 Aug 20
2 from 2 - You cannot go wrong with MichelleWe have now used Michelle twice to sell property for us and on both occasions she has been successful in a sale and achieving our asking price.Michelle and her team are great to work with - they communicate and keep you updated the entire journey. Michelle's knowledge and understanding of the Sandhurst/Sandarra community allows her to best position any property she is selling.Michelle also seems to have the art of finding the right buyer matched to your home. On both occasions the buyers have walked in and fallen in love with their new home.My wife and I cannot speak more highly of Michelle and her team - Thank you, Thank you for making selling our homes an enjoyable experience.
05:17 19 Aug 20
Michelle and the O’Brien team were terrific. We felt so confident having Michelle sell our home, she was so friendly and outgoing, always communicating to keep us in the loop! Michelle is an expert, she is trustworthy and very supportive, it was a really positive experience!
03:56 12 Aug 20
Michelle was the absolute dream when it came to selling our first property. We never could have imagined that someone could make the process so easy and smooth. Her knowledge of the market was impeccable and she explained every detail to us throughout each step of the process. Michelle was always on call and gave us the impression that she actually never stops working. Not only did she make the process so easy, she also managed to get us the sale we wanted. Michelle went above and beyond to secure us a deal that exceeded our expectations. We could not recommend Michelle any more if you are after a friendly, efficient boss for a saleswoman. Thanks so much to Michelle and her dream team!!
03:31 12 Aug 20
Very efficient and helpfulI was recommended Michelle as the best person to sell my property and I wasn't disappointed. Her communications with me were timely and concise and at no stage did I feel uncomfortable or out of the loop.If you are looking to buy or sell, please get in contact with Michelle at OBrien Real Estate at Carrum Downs
23:28 11 Aug 20
You couldn't wish for better service. everything was handled so professionally, things explained in easy to understand terms and nothing was too much trouble. I just wish I had signed with them originally, and not wasted 5 months with another agent. my property was sold within 24 hours of being listed with OBriens.
07:24 11 Aug 20
We had a great experience with Michelle Stephens. Great valuation and lived up to the hype. When it comes time to sell again Michelle will be our agent. We highly recommend her.
02:36 01 Aug 20
Easy PeasyThe team at OBrien were very attentive and upheld a clear line of communication at all times. They made sure the overall process was as easy and stress free as possible and ultimately secured a desirable tenant. Recommend 10/10
00:53 30 Jul 20
Michelle sold our home in SkyeMichelle and her team were fantastic from the start to finish. Kept us updated regularly and made some excellent decisions about the sale of our home. Always professional, highly knowledgeable about the market and the current situation. Works extremely hard to get great results. Thank you Michelle and your wonderful team at O'Brien Carrum Downs.
06:06 24 Jul 20
Michelle and the team are amazing!!!
12:38 13 Jul 20
Driven for results and excellent experienceMichelle and her team lived up to expectations and reputation as an excellent agent in our area. The selling process was efficient and professional. Communication from the team was excellent and we wouldn't hesitate to recommend to anyone else selling in Skye/Carrum Downs area.
10:11 30 Jun 20
Outstanding! Beyond Compare!We met Symone at an open house, we were in a hurry and she was kind enough to let us in early. As we were in a hurry we breezed through the inspection and advised that we wouldn't be interested ( we later bought the same house). Symone called me later that week to ask what we were looking for, we gave her our specs and she then proceeded to organise private inspections of homes within our budget and requirements. Symone constantly stayed in contact and even though we had sold our house through another agent, she gave us information and suggestions that our own real estate agent hadn't bothered to give. Symone completely exceeded our expectations, she went above and beyond and we would HIGHLY recommend Symone to anyone who is buying or selling a house. Thank you Symone!
07:44 05 Jun 20
14:07 03 Jun 20
Second to none!Michelle's professionalism was absolutely amazing. From start to finish, we found Michelle (and her team) were extremely helpful and always gave us the best advice. We honestly cannot think of anything negative. We would certainly recommend her to others.
05:31 01 Jun 20
It's Week 31 of the year and as Victoria braces and prepares to enter stage 4 Restrictions, our Real Estate market continues to defy all odds and expectations. VIC recorded over 1,400 Transactions which was 8 weeks in a row with over 1,000 weekly sales. Nationally, we had 5,411 transactions, (164 more than last week and 1,203 more than the same week last year) that's 7 continuous weeks of Sales above 4,700 weekly Nationally. The National Figures of 5,411 is the highest amount of Sales Transactions in 22 Weeks and it's also the 3rd Biggest Transactional week of 2020. The trendlines, both for VIC & Nationally, continue to rise
We've been having outstanding results with our OBrien Auctions also, with 8 out of 12 Sold this week
"OBrien Auction TV" Highlights for Episode 11: https://www.youtube.com/watch?v=wBc3zlDrbtg