Nancy Xu

Executive Assistant to Neo Chen

0411 230 239
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Nancy Xu

Executive Assistant to Neo Chen

Nancy made the change to Real Estate in 2019 after many years of customer service in retail. Her dedication to simply help people is why Real Estate stood out to her. Nancy has always put her customers first and she has embraced our OBrien Real Estate values. Nancy is a multilingual speaking agent of Mandarin, Cantonese and Russian.

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Google Reviews

Julie Cunningham
Julie Cunningham
01:04 13 Jan 21
We cannot speak highly enough of our experience with O Brien real estate Wantirna .Abby was very easy to deal with and communicated totally with us throughout the entire journey.Geraint was in our opinion a truly brilliant Auctioneer. He was in total control of the proceedings and conducted a very fast auction resulting in a outcome far in excess of our expectations.
Nikita Manas
Nikita Manas
10:08 07 Jan 21
Nick was a fantastic agent. He is honest, has Integrity , is professional and dedicated to get the Sale done. He has a great knowledge of the local area and his consistent communication was exceptional every step of the way.Without hesitation we would thoroughly recommend Nick to any prospective sellers.
Thomas Ryan
Thomas Ryan
02:35 06 Jan 21
Great experience with Nancy and Neo. Very patient with delays from my end and communication was always consistent throughout the whole process. Would highly recommend.
Michael Lee
Michael Lee
01:57 05 Jan 21
Professional, responsible and interested.
Bec H
Bec H
09:54 04 Jan 21
Kelly was absolutely amazing and made the whole process easy and stress free, she is extremely professional and went above and beyond for us. I could not recommend Kelly enough.
Jonno Roger
Jonno Roger
22:26 01 Jan 21
We approached OBrien Realestate (Wantirna) to assist us with our current property that we were turning into an investment. Geraint and Nicole assisted us with the requirements to prepare the house ready for rent. When the time came to list the property, Nichole, Genna and Kelly were extremely friendly and helpful. Keeping us up to date with the outcomes of inspections and applications. During the Christmas period (shutdown) Kelly continued to provide us with the results and we ended up finding a tennant within the first month (and a difficult month with being Christmas and new Year). I just want to say Thank You to the team over at OBrien in Wantirna. I look forward to our continued partnership.Thanks!
jacqueline chen
jacqueline chen
03:34 01 Jan 21
Kelly has been Very helpful to lease my property at Bayswater. She is professional , efficient and hard working during holiday to help me lease the property.I’ll give her a five star ratingCheersBruce
Brian
Brian
02:40 31 Dec 20
Recently moved in and real estate agent Kelly has been very friendly and helpful, quick to respond to any issues we've had.
Anthony Mew
Anthony Mew
12:43 29 Dec 20
We were extremely impressed with Kelly Thompson and her efforts to help us secure a rental property.We moved to VIC from NSW and had a very negative experience with a previous property owner who approved our application then rescinded our application without any discussion.This left our pets in boarding and our goods in storage while we searched for a new place.Kelly responded to my wife’s email while working from home, she was exceptional in all her dealings with us, professionally and in empathising with our situation. She arranged an inspection within 12 hours of contacting us, met us at the property and liaised with the owner so that we were able to confirm and complete the application within 24 hours of first contact.Thank you so much for your assistance, your knowledge and liaison with the owner to make this happen. I would happily recommend Kelly and OBrien Real Estate to anyone.Thanks again.
Lis W
Lis W
03:53 15 Dec 20
We want to thank OBrien Real Estate Wantirna, in particular, Geraint and Chelsea. We are very happy with all aspects of the service provided by them. Professional, Honest and Friendly, in all elements of selling our home; from the scheduling, the advertisement wording, the updates on how our home inspections went. Great communication. Loved how we got booking updates on who was coming to our home inspections. We sold in 1 week!Even with a bit of drama while we were Under Contract, Chelsea was our superstar getting things sorted out. We are forever grateful.
Michael Zhang
Michael Zhang
12:12 05 Dec 20
Diligent, able to respond promptly and effectively to customer requirements, doing things concisely and efficiently.Keep promises, use practical actions to execute quickly and have hopeful resultsGood communication and coordination skills, able to communicate effectively with customers, and have good cooperation and cooperation with the cooperation teamProfessional, have a good insight into the market and give professional advice.Bless and believe that they will become new stars of real Estate industry
Rosa Vaz
Rosa Vaz
23:10 03 Dec 20
Simply Excellent!Nick Tang is professional in every way, communicative, friendly, and very honest, five star service, enthusiastic and determined, true to his word, he said the unit will sell fast, and that’s what happened, very impressed. I’d recommend Nick 100%. Best wishes to all. Thank you so much!
Nigel Bennett
Nigel Bennett
09:57 23 Nov 20
Highly recommend OBrien WantirnaStaff are always professional and they re-leased my property very quickly.Thankyou!
何庆斌
何庆斌
22:54 16 Nov 20
Rachel Burton
Rachel Burton
09:31 09 Nov 20
The communication and professionalism from Nicole has been so refreshing. She is completely different to our last property management company, so glad we made the change to Nicole and O’Brien’s!
Robert sonnet
Robert sonnet
02:38 05 Nov 20
It was great dealing with OBrien Real Estate. Nick was an excelent agent. A great fellow to work with, always happy and positive.
Bruce Li
Bruce Li
09:14 31 Oct 20
Super efficient Nick Tang. Nick is the most efficient person I have ever met. He is very fast in responding all of my messages and emails which made the communication very smoothly. He is also able to speak more than 4 languages English, Mandarin and a few dialects.
sudhakar sadhu
sudhakar sadhu
04:50 29 Oct 20
Very happy with the services provided by Nicole Gardner and Team with regards to the Property management. Communication was very professional and satisfactory.
Scott Macauley
Scott Macauley
03:49 27 Oct 20
Neo and Nancy worked hard to get a sale in very tough 2020 times. They were professional and easy to work with. I will use them again when i come to put my next property up for sale.
Lauren Peccenini
Lauren Peccenini
00:39 24 Oct 20
My experience with Nick Tang was fantastic. He was friendly and not at pushy. Nick helped to make my purchase easy and straightforward.
Cochrane Family
Cochrane Family
08:47 22 Oct 20
We had a good gut feeling about Geraint from the first time we met him and felt that he and his team had the determination, charisma and professionalism to put our home to market and achieve the optimum result.Despite the extreme challenges of processing a sale during a period where the state of Victoria was in lockdown we found that the team at O’Brien’s were more than up to the task.As the campaign continued on, together we overcame the challenges imposed by lockdown such that when we were able to commence inspections, O’Brien’s had potential buyers in place and ready to go.Such was the success of the program, we didn't even need to continue on to auction.We were extremely pleased with the outcome from Geraint and the team at O’Brien’s. Their service was prompt, professional, good value and most of all successful.
Saju Paulose
Saju Paulose
00:23 17 Oct 20
Great Agent! Nick Tang is such a fabulous person and exceptional real estate agent. Nick kept in regular contact on the progress of the sale and his professionalism and honesty helped us is in reaching our expectations for the sale of our home.
kylie li
kylie li
03:37 05 Oct 20
Effortless, SOLD during stage 4 lockdown!!After meeting with various local agents, it was an easy decision to employ Nick Tang, his transparency, responsiveness and knowledge of the local market made the selling process easy and care free. Nick Tang managed to get our property listed and inspected within 2 days of our first discussions with him, just prior to stage 4 COVID-19 restrictions, and sold the property not long after. Could not recommend highly enough!!
Josh
Josh
06:55 02 Oct 20
Abby was clear in her communication and delivered an excellent result for all parties vendor and buyer alike.
Karen Yu
Karen Yu
05:05 10 Sep 20
Professional Agent.The team has exceeded all expectations so far. Huge help in leasing out our rental in only a week time at this extremely challenging moment. A very professional and well-operated business.
James Yang
James Yang
00:08 05 Sep 20
Professional serviceNick Tang provide the professional service on the COVID 19 special period time to complete the purchase of this property. Appreciate his work.
Leo Liang
Leo Liang
12:20 19 Aug 20
be responsible and professional for selling propertyNeo's could understand the current market and suggest us with the right strategy when selling the property. During the process, he kept updating the information and share with us. Especially during this hard period, still successfully sold the property at reasonable price. appreciate all the efforts
Kendal yang
Kendal yang
06:29 18 Aug 20
Neo is very knowledgable about the property market, keep me up to date regarding potential buyers and offers. highly recommended.
Jaswinder singh
Jaswinder singh
08:24 17 Aug 20
As we are first home buyer Nick Tang at OBrein Real state Wantirna provides us good advise on the buying house. he is very friendly and he has good knowledge of the industry. Thanks Nick.
Kate Langford
Kate Langford
05:08 13 Aug 20
Abby and her team were fantastic. She helped us not only sell the property but also gave us great advice in the time leading up to the sale on what we needed to focus on to get it ready for sale. She is a genuinely nice person and a pleasure to deal with. I highly recommend her to anyone looking for a great ethical agent who goes above and beyond.
moya brady
moya brady
00:05 13 Aug 20
Nicole is very professional,knowledgeable and has made the whole experience of renting out my unit stress freeI was surprised how quickly my unit was let outVery impressed with O'Briens real estate Wantirna!
robyn wilkie
robyn wilkie
23:46 11 Aug 20
OBrien Real Estate handled the sale of our property with professionalism and enthusiasm. The weekly reports were accurate and insightful. They worked as a great team to run a successful sales campaign for us. I would highly recommend OBrien.
David Genziuk
David Genziuk
06:25 04 Aug 20
It was an absolute pleasure selling our home with Geraint and team. Get in touch with O'Brien Real Estate Wantirna if you're looking for the best team to sell your home. Thanks Geraint!Cheers,David
Elena Viol
Elena Viol
05:14 02 Aug 20
As a first time home sellers we felt we were in really good hands with Geraint Gardner and Chelsea. They answered all our questions and were amazing with their communication regarding the process and progress of the sale. From the start they made the process easy and clear. They put in a lot of hard work that got us an outstanding result. We couldn't be happier and would definitely engage them again!
David Jones
David Jones
10:36 01 Aug 20
Geraint and the team at O'Brien Wantirna assisted our family with the purchase of a new home in Knoxfield via private sale. Geraint was incredibly helpful and certainly one of the nicest and most responsive real estate agents I have dealt with over many months of searching for a new home. Communication was always excellent and his colleague Chelsea was extremely helpful during the home inspections, especially during the Covid-19 lock-down. If you intend on selling your home, I am confident the team at O'Brien's will definitely look after you.
nickyv 34
nickyv 34
02:19 31 Jul 20
Awesome team, sold our house quickly and for a great price!
T Zhao
T Zhao
01:46 31 Jul 20
Genna provided efficient and professional service
zhong chen
zhong chen
23:35 30 Jul 20
Great job , Genna and Nicole , thank you
karen yu
karen yu
03:49 30 Jul 20
We purchased our investment property through Nick Tang at OBrien Real Estate and found them to be extremely professional and knowledgeable, as well as proactive & supportive. I would highly recommend Nick Tang and OBrien Real Estate, and if we plan to sell property in the future, we would definitely go to them first.
Jerry Gay
Jerry Gay
02:14 20 Jul 20
Being a first home buyer can be an overwhelming and a daunting experience. Caitlin from O'Brien Wantirna , was tremendously patient and accommodating to all my requests and queries making the whole process seamless. The level of professionalism and prompt responses from the get go through to settlement were consistent and fantastic. A great experience even in the midst of a pandemic, I look forward to dealing with her in the future.
Dan Zheng
Dan Zheng
07:54 18 Jul 20
Excellent experience. Nick has a good knowledge of the market, thank you for your help Nick.
Allan
Allan
00:26 18 Jul 20
Perfect ProfessionismMy property was on the market just at the beginning of the 1st COVID19 lock down. According to the new regulations, only one to one private inspections were allowed. During 12 weeks, Neo team conducted numerous private viewings technically 7x 24, it took considerable time including lots of their out-of-work hours. They kept us informed all market information and update. Due to their tremendous hard work and professionalism, the property was successfully sold with all satisfactions from vendor and buyer. Highly recommended!
Kylie Middleton
Kylie Middleton
10:49 16 Jul 20
Senior Property manager Nicole has been nothing short of amazing. She is caring, understanding and provides a service which is second to none. I highly recommend OBrien Real Estate Wantirna. Outstanding in every way!
Marius Daniel Luca
Marius Daniel Luca
09:23 14 Jul 20
Scott Miles
Scott Miles
05:42 14 Jul 20
Nick was a fantastic agent. His communication was clear and prompt, he provided me with good advice and he got me a great result on the sale of my property.
Ramesh Pindoria
Ramesh Pindoria
06:27 13 Jul 20
Very profesional the way Nick and the team handled the sale of my property, during this tough times, in short a satisfactory outcome so highly recommend.
Derek Smith
Derek Smith
03:39 11 Jul 20
Nick is a very thorough and hard worker. He always works after 5pm, so that a potential purchaser can inspect my property. We buy and sell property, so we will always use Nick Tang to achieve our expectations.Nick is great for business and deserves to do well.
Dian Jin
Dian Jin
02:51 25 Jun 20
Nick is extremely professional and hard working agent. He is an experienced agent and was spot on with the knowledge of the market in our area. He's good at what he is doing in regards to getting us the best price for our property. We have bought a property from Nick before and was very happy with his services and having Nick as our selling agent for the existing home. The whole experience was made so easy for us and the house sold in 17 Days. I'm very happy with the results and I would strongly recommend Nick Tang to my friends and family.

It's Week 31 of the year and as Victoria braces and prepares to enter stage 4 Restrictions, our Real Estate market continues to defy all odds and expectations. VIC recorded over 1,400 Transactions which was 8 weeks in a row with over 1,000 weekly sales. Nationally, we had 5,411 transactions, (164 more than last week and 1,203 more than the same week last year) that's 7 continuous weeks of Sales above 4,700 weekly Nationally. The National Figures of 5,411 is the highest amount of Sales Transactions in 22 Weeks and it's also the 3rd Biggest Transactional week of 2020. The trendlines, both for VIC & Nationally, continue to rise
We've been having outstanding results with our OBrien Auctions also, with 8 out of 12 Sold this week
"OBrien Auction TV" Highlights for Episode 11: https://www.youtube.com/watch?v=wBc3zlDrbtg